Policies
- 24-hours notice is required to cancel any appointment. The on-line booking system will not allow cancellations with less than 24 hours notice. In the event of an emergency, please call the office at 505-255-2203.
- Cancellations made with less than 24 hours notice will result in the full fee if the appointment cannot be filled. We understand that emergencies happen. The fee will be waived on a case-by-case basis.
- A no-show will result in the full appointment fee.
- If tardy, time may be taken from your hour.
- Times when massage isn’t beneficial: If a client presents with signs and/or symptoms of illness that contraindicate massage (fever, undiagnosed rash, contagious infection), the session will be re-scheduled. This is to protect the health of both the client and the therapist. If you are feeling ill or are unsure if massage is appropriate, contact Amy.
- Gift certificates must be redeemed for the time purchased in one visit. For example, a 60 minute gift certificate cannot be redeemed for 2-30 minutes appointments.
Printable Informed Consent Form & Policies – clientconsent&policies
Printable Intake Form – intakeform_09_2016